Terms of service

OVERVIEW

This website is operated by Zahaa. Throughout the site, the terms “we,” “us,” and “our” refer to Zahaa. Zahaa offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”), including additional terms and policies referenced herein and/or available via hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the store will also be subject to these Terms. You can review the most current version at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes. Continued use of the website after updates constitutes acceptance of the changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform to sell our products and services to you.

SECTION 5 - PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only per our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products as they appear in our store. However, we cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services offered. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service on this site is void where prohibited.

We do not guarantee that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations or that any errors in the Service will be corrected.

SECTION 21 - WARRANTY & DAMAGE POLICY

Our products are crafted with care and undergo quality control checks before being shipped. However, we do not provide warranties for normal wear and tear, accidental damage, misuse, or breakages caused by improper handling or storage.

• Any breakage, damage, or wear resulting from self-inflicted harm, improper use, mishandling, or neglect is not covered under any warranty or replacement policy.

• If you receive a defective or incorrect item, please contact us within the timeframe stated in our Return Policy for assistance.

• Customers are responsible for ensuring proper care and storage of purchased items to maintain their condition.

By purchasing from Zahaa, you acknowledge and agree to this warranty and damage policy.

SECTION 22 - CONTACT INFORMATION

For any inquiries regarding these Terms of Service, please contact us at salam@zahaa.com.au.

This revision ensures that users cannot claim coverage for damages they caused themselves, closing any loopholes regarding self-inflicted damage. Let me know if you need any further refinements!